Sprint Markets All Down?

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bodge21
Sprint Markets All Down?

Can someone from IG.com look at the Sprint Markets through the API? 99% of trades are being rejected with a code 11 ??
Has been happening since Friday?

Anybody else have the same problem?

bodge21
fyi

If i check available durations via markets it gives which suggests GBPUSD should all be available 1min - 20 mins?

..../
{
"instrument": {
"epic": "FM.D.GBPUSD24.GBPUSD24.IP",
"expiry": "20-DEC-22",
"name": "GBP/USD",
"forceOpenAllowed": true,
"stopsLimitsAllowed": false,
"lotSize": 1.0,
"unit": "AMOUNT",
"type": "UNKNOWN",
"controlledRiskAllowed": true,
"streamingPricesAvailable": true,
"marketId": null,
"currencies": [{
"code": "GBP",
"symbol": "£",
"baseExchangeRate": 1.0,
"exchangeRate": null,
"isDefault": true
}],
"sprintMarketsMinimumExpiryTime": 57,
"sprintMarketsMaximumExpiryTime": 1200,

Chris
Sprint Markets All Down?

Hi bodge21,

We are aware of an issue with Sprint Markets on the API, and are currently working on a fix for this.

Chris

bodge21
Hi Chris,

Hi Chris,

Thanks for that, its still down this morning, is this a serious issue that might be down for days or are we talking weeks? Its been 4 days already?

thanks in advance,

James

Chris
Sprint Markets All Down?

Hi James,

We're just testing a fix now, and hope to be able to push this out to the live environment this afternoon, if all goes well.

Chris

bodge21
Hi Chris,

Hi Chris,

Great, I hope it works! (Still down as of 15.09)

Can I check something... does IG still act as a broker when a Sprint Trade is placed? i.e do IG make money if the Sprint bet is Lost or Won? Or are we betting directly against IG (if we win IG loses?) ?

Also, are the sprint rates the same for all users, or does each user get their own sprint rate?

thanks,

James

windsurfingstew
Is it still down?

Is it still down?

belfort
I would also like to know

I would also like to know more about this

belfort
I would also like to know

I would also like to know more about how IG makes money with Sprint markets. For me it's like a casino, but I always had this doubt...

belfort
It is working for me

It is working for me

Chris
Sprint Markets All Down?

Hi all,

We released a fix to Prod and Demo yesterday evening. Please let me know if you encounter any further issues.

Chris

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